Streamline your business processes and provide your end customers with a managed service offer that gives them visibility into all of their telecommunications services.
Audex is an information management service designed especially for telecom agencies, telecom consultants, VARs, IT service providers, MSPs and distributors.
Differentiate yourself in the channel marketplace and run a more efficient and profitable agency, with this cloud-based, telecom managed services resource, which runs through your web browser. Retain customers for longer and leverage Audex to charge new managed services fees.
Adding value to your customers’ experiences
Multiple levels of authentication enable customised views for portal administrators, business owners, employees, agents, sub-agents and end-user customers.
Current features include:
- Customer and supplier administration centre
- Searchable service and circuit inventories
- Contracts database
- Order entry and tracking
- Document library
- Custom report builder
- Service and inventory locator, powered by Google Maps
- Events diary and alerts
- Full customisation for branding and reselling